Liability Insurance
To protect both our company and our customers Educating Adventures has combined liability insurance incorporating public and products liability and professional indemnity cover. Our underwriters are QBE and First Underwriting Ltd.
Legal
Educating Adventures banks with Virgin Money, NAB, Citibank and the Bank of New Zealand. Our accountants and taxation advisers are Deloitte.
Financial Security
Educating Adventures protects and has in place bonding and client accounts to give our clients peace of mind with regards to financial security. Each year we undergo a series of financial reviews with the various associations we are members of.
In the UK we hold an Air Travel Organisers License (ATOL) with the Civil Aviation Authority (CAA). Our ATOL number is 9231. ATOL protects customers from losing money or being stranded abroad. It does this by carrying out checks on the tour operators and travel organisers it licenses and requiring a financial guarantee called a bond. If a tour operator goes out of business the CAA will make a refund to the customer or if the customer is abroad they will arrange for the customer to finish their holiday and fly home.
In New Zealand we are a member of the Travel Agents Association of New Zealand (TAANZ). TAANZ has established a Bonding Scheme. As a member we subscribe to consumer protection arrangements including operating a client account. It is compulsory for every full member of TAANZ to belong to the Bonding Scheme.
In Australia we are a member of the Australian Travel Industry Association (ATIA). ATIA represents the majority of retail and corporate travel agents, tour operators, wholesalers and consolidators in Australia. In addition to an annual financial review we are also required to operate a client account. A client account provides clients with peace of mind, knowing their money is safeguarded. Funds deposits are to be used only for securing the required travel package elements and not for funding day to day operational costs of the agency.
Liability Insurance
To protect both our company and our customers Educating Adventures has combined liability insurance incorporating public and products liability and professional indemnity cover. Our underwriters are QBE and First Underwriting Ltd.
Legal
Educating Adventures banks with Virgin Money, NAB, Citibank and the Bank of New Zealand. Our accountants and taxation advisers are Deloitte.
Financial Security
Educating Adventures protects and has in place bonding and trust accounts to give our clients peace of mind with regards to financial security. Each year we undergo a series of financial reviews with the various associations we are members of.
In the UK we hold an Air Travel Organisers License (ATOL) with the Civil Aviation Authority (CAA). Our ATOL number is 9231. ATOL protects customers from losing money or being stranded abroad. It does this by carrying out checks on the tour operators and travel organisers it licenses and requiring a financial guarantee called a bond. If a tour operator goes out of business the CAA will make a refund to the customer or if the customer is abroad they will arrange for the customer to finish their holiday and fly home.
In New Zealand we are a member of the Travel Agents Association of New Zealand (TAANZ). TAANZ has established a Bonding Scheme. As a member we subscribe to consumer protection arrangements including operating a client trust account. It is compulsory for every full member of TAANZ to belong to the Bonding Scheme.
In Australia we are a member of the Australian Travel Industry Association (ATIA). ATIA represents the majority of retail and corporate travel agents, tour operators, wholesalers and consolidators in Australia. In addition to an annual financial review we are also required to operate a client trust account. A trust account provides clients with peace of mind, knowing their money is safeguarded. Funds deposits are to be used only for securing the required travel package elements and not for funding day to day operational costs of the agency.
